Tsukuba Express has areas popular along the way for foreign tourists such as Akihabara and Asakusa. It has railway lines in three prefectures: Tokyo, Saitama, Chiba and Ibaraki. This time the management companyWe talked to the Metropolitan Area New Urban Railway Co., Ltd.
At Akihabara Station. Many foreigners were seen even on weekdays.
In preparation for unforeseen situations
The Tsukuba Express, which has 20 stations between Akihabara and Tsukuba, especially Asakusa and Akihabara Station, which is highly popular among foreign tourists, will carry out accurate information broadcasting in foreign languages when disasters and accidents occur. I had a language issue.
In the future, Edison's multilingual broadcasting products will be used to guide customers smoothly, by utilizing them for guidance on abnormal conditions and evacuation guidance in emergency situations, as the number of users from foreign countries will continue to increase. It was decided to introduce
Now that Megas Peak has been introduced, multi-lingual evacuation guidance will be incorporated into the training in the future so that evacuation guidance in multiple languages can be smoothly carried out even in emergencies, and we hope to spread the usage of products. You
Automatic ticket vending machine for 7 languages in 6 countries: Japan, Britain, Korea, France, West, China (Simplified, Traditional).
Toward multilingualization of the entire company
At Tsukuba Express, we are currently working to improve the environment so that foreign users can use it more comfortably, and as part of that, we are promoting multilingual support. As an example, we are updating the destination and time information indicator at the station to facilities that can be easily understood by foreign customers, and at the station window, mobile interpreters are deployed at each station and used for daily guidance. Furthermore, the automatic ticket vending machines at each station also support 7 languages in 6 languages: Japan, Britain, Korea, France, West, China (Simplified, Traditional).
In addition to the station grounds, the display on some cars is displayed in four languages: Japanese, English, Chinese, and Korean, and the announcements are also compatible with Japanese and English.
The Megas Peak is currently located at five stations, but will be deployed at all stations in the future.
Destination guidance at the station is also displayed in four languages.
I want to continue developing along the area along with the company
In anticipation of holding the 2020 Tokyo Olympics and Paralympics from now on, efforts aimed at expanding the exchange population, such as improving convenience for the increasing number of foreigners visiting Japan, developing attractive project tickets, and conducting various events It is planned to go actively. Furthermore, we would like to further strengthen our joint efforts with local governments so that the area along the railway and the company can continue to develop together through the provision of various services that make use of the characteristics as a railway operator and regional contribution.
Tsukuba Express-Metropolitan Area New Urban Railway Co., Ltd.
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